You didn't expect breastfeeding to feel this hard, or to feel this alone in it

Something isn't clicking the way you thought it would. It's the sore latch, the constant worry about whether your baby is getting enough, the nights spent second-guessing every decision. Nobody prepared you for this part, and you're left wondering why something that's supposed to be so natural feels so impossible.

Kimmi Thompson, IBCLC, RN, Lubbock Lactation, breastfeeding, pumping, nipple pain, latch issues, milk supply, bottle feeding, weaning, breastfeeding help, Prenatal Breastfeeding appointment, virtual breastfeeding, in home breastfeeding help, office breastfeeding appointment

You're not failing. You're just missing the right support.

So many moms think struggling means something is wrong with them, so they turn to Google at 2am instead of reaching out for real help. But breastfeeding difficulty isn't a reflection of your ability as a mom, it's usually a fixable issue like latch, positioning, or supply that just needs an expert eye. You don't need more information. You need someone in the room with you.

That's exactly what I'm here for.

As an RN and IBCLC, I come to you, assess what's really going on, and build a plan that actually works for your baby and your body. No more guessing, no more conflicting advice from every corner of the internet. Just hands-on support from someone who's walked alongside hundreds of families through this exact moment, so you can feel confident again.

Kimmi Thompson, IBCLC, RN, Lubbock Lactation, breastfeeding, pumping, nipple pain, latch issues, milk supply, bottle feeding, weaning, breastfeeding help, Prenatal Breastfeeding appointment, virtual breastfeeding, in home breastfeeding help, office breastfeeding appointment

Here's how we get you there.

Every family's situation is different, so I've built a few different packages depending on how much support you need, from a single check-in to ongoing care through your first few months home. Take a look below and find the one that feels right for where you are right now.

Packages At A Glance

The Gold Standard Package

  • Self-pay: $1000

  • With insurance: $200

  • 4 appointments

  • Priority booking

  • Written care plan so you can remember exactly what to do

  • Ongoing communication between visits for coordination and updates for 3 months

The Liquid Gold Package

  • Self-pay: $750

  • With Insurance: $150

  • 3 appointments

  • Priority booking (after Gold Standard Clients)

  • Written care plan so you can remember exactly what to do

  • Ongoing communication between visits for coordination and updates for 4 weeks

The Rose Gold Package

  • Self-pay: $525

  • With Insurance: $100

  • 2 appointments 

  • Flexible scheduling priority

  • Personalized care plan after visit one

  • Ongoing communication between visits

The Gold Rush

  • Self-pay: $275

  • With Insurance: $50

  • 1 appointment 

  • Written care plan to take forward independently 

  • One week of messaging support after your visit

Prenatal Breasteeding appointment, virtual breastfeeding, in home breastfeeding help, Lubbock Lactation, Kimmi Thompson, IBCLC, RN, Lubbock Lacation, breastfeeding, pumping, nipple pain, latch issues, milk supply, bottle feeding, weaning

The Gold Standard Package

A premium breastfeeding support package offering personalized care throughout your breastfeeding experience.

Picture starting your feeding journey with one-on-one guidance that helps you nurse your newborn safely and confidently. No mixed-up Google searches or well-meaning advice from family. Just reliable, clear answers and the reassurance that you're doing it right.

The Gold Standard Package covers every question about your baby, breastfeeding, and postpartum recovery. I'll be there through your delivery, recovery, and the moment you arrive home, supporting you at every step of the way.

What's included

- 4 appointments:

- Free virtual prenatal visit if booked while pregnant

- Priority booking

- Written care plan

- Ongoing communication between visits for 3 months

- If booked prenatally, access runs from the prenatal visit through 3 months postpartum, the longest window of any package

Visit Breakdown

Visit 1: Confirm baby is latching well and getting enough to eat; build a care plan for the first week home

Visit 2: Assess latch success and weight gain; adjust the care plan as needed

Visit 3: Follow up on feeding routine comfort and baby's progress

Visit 4: Discuss a pumping plan and introduce a bottle if needed

- 24/7 private chat access between visits until baby is 3 months old

What we'll cover

Pregnant:

Your health history, goals, and specific concerns

Milk production and how to properly latch baby

Early warning signs before small issues become real problems

Your personal risk factors for supply challenges

We’ll create a feeding plan that fits your actual schedule and family

Partner support


Postpartum:

Hands-on latch and positioning training for problem and pain-free breastfeeding

Weighted feeds to confirm baby's intake

A customized, ongoing care plan

Full clinical assessment at every visit

Support for whatever's urgent

VIP features

Top scheduling priority

One designated breastfeeding expert for all your questions

A steady support system through the ups and downs of postpartum

Investment & Insurance Coverage

Your lactation visits and your package fee are two separate things:

Lactation visits: Most insurance plans cover the clinical portion of your visit. We verify coverage before your first appointment and bill your insurance directly when eligible. Any co-pays, deductibles, or coinsurance are your responsibility and are billed separately.

Package Fee: Not billed to insurance. It reserves your visits and guarantees a dedicated provider for the length of your package. It replaces the full package cost rather than adding to it, and it's nonrefundable. Package fees may be HSA/FSA eligible.

- Currently accepting United Healthcare, CIGNA, Aetna, and many more.

With insurance covered visits: $200 (Insurance covers the clinical lactation visits. The package fee reserves your visits and on-going support.)

Self-pay: $1000 (Includes all visits and messaging support, no insurance billing needed.)

The Liquid Gold Package

Fast, focused breastfeeding help

An urgent care package for the mama who's feeling overwhelmed and anxious about a feeding issue, or just the overwhelm that comes with life with a newborn. Over the next four weeks, I'll walk you through breastfeeding step by step, treating you like family every step of the way. As one of the most experienced lactation consultants in the region, I'll bring you real expertise you can trust, and together we'll find a rhythm that helps you feel balanced, even in this chaotic season of new motherhood.

This includes 3 appointments with priority booking right after The Gold Standard Clients. You'll receive a written care plan along with ongoing communication between visits for four weeks.

What's included

- 3 appointments

- Priority booking (after Gold Standard clients)

- Written care plan

- Ongoing communication between visits for 4 weeks

Visit Breakdown

- Visit 1: Scheduled as quickly as possible after booking, full assessment and immediate plan

- Visits 2 and 3: Scheduled based on what visit 1 shows, timed to when reassessment matters

24/7 private chat access between visits for 4 weeks, starting with first appointment

What we'll cover

- Hands-on latch and positioning training for problem and pain-free breastfeeding

- Weighted feeds to confirm baby's intake

- Evaluate milk supply

- Assess oral restrictions and refer to specialist if needed

- Pumping guidance and flange fitting

- Bottle feeding assistance if supplementing

- A customized care plan to keep your feeding journey on track

Investment & Insurance Coverage

Your lactation visits and your package fee are two separate things:

Lactation visits: Most insurance plans cover the clinical portion of your visit. We verify coverage before your first appointment and bill your insurance directly when eligible. Any co-pays, deductibles, or coinsurance are your responsibility and are billed separately.

Package Fee: Not billed to insurance. It reserves your visits, guarantees a dedicated provider for the length of your package and text support. Nonrefundable. Package fees may be HSA/FSA eligible.

Currently accepting United Healthcare, CIGNA, Aetna, and many more.

With insurance covered visits: $150 (Insurance covers the clinical lactation visits. The package fee reserves your visits and on-going support.)

Self-pay: $750 (Includes all visits and messaging support, no insurance billing needed.)

Prenatal Breasteeding appointment, virtual breastfeeding, in home breastfeeding help, Lubbock Lactation, Kimmi Thompson, IBCLC, RN, Lubbock Lacation, breastfeeding, pumping, nipple pain, latch issues, milk supply, bottle feeding, weaning

The Rose Gold Package

A great fit for mamas without an urgent issue. The Rose Gold Package works well for families who've had a fairly smooth breastfeeding experience so far but want an expert to check their technique and fine-tune their routine.

This includes 2 reserved visits with flexible scheduling priority so you're not stuck waiting. After your first visit, you'll receive a personalized care plan, and ongoing communication between visits.

Visit Breakdown

- Visit 1: Address current issues and build a customized plan

- Visit 2: Revisit the plan and confirm you're on track

Investment & Insurance Coverage

Your lactation visits and your package fee are two separate things:

Lactation visits: Most insurance plans cover the clinical portion of your visit. We verify coverage before your first appointment and bill your insurance directly when eligible. Any co-pays, deductibles, or coinsurance are your responsibility and are billed separately.

Package Fee: Not billed to insurance. It reserves your visits, guarantees a dedicated provider for the length of your package and text support. Nonrefundable. Package fees may be HSA/FSA eligible.

Currently accepting United Healthcare, CIGNA, Aetna, and many more.

With insurance covered visits: $100 (Insurance covers the clinical lactation visits. The package fee reserves your visits and on-going support.)

Self-pay: $525 (Includes all visits and messaging support, no insurance billing needed.)


Prenatal Breasteeding appointment, virtual breastfeeding, in home breastfeeding help, Lubbock Lactation, Kimmi Thompson, IBCLC, RN, Lubbock Lacation, breastfeeding, pumping, nipple pain, latch issues, milk supply, bottle feeding, weaning

The Gold Rush

One Visit Option

This includes one reserved in-home, office or virtual visit, plus a week of messaging support afterward so you're not on your own once you start using the plan. During the visit, we will address your breastfeeding concerns, and you leave with a written care plan you can carry forward independently. Availability is limited.

Investment & Insurance Coverage

Your lactation visits and your package fee are two separate things:

Lactation visits: Most insurance plans cover the clinical portion of your visit. We verify coverage before your first appointment and bill your insurance directly when eligible. Any co-pays, deductibles, or coinsurance are your responsibility and are billed separately.

Package Fee: Not billed to insurance. It reserves your visits and guarantees a dedicated provider for the length of your package. Nonrefundable.

- Package fees may be HSA/FSA eligible.

- Currently accepting United Healthcare, CIGNA, Aetna, and many more.

With insurance coverage: $50

Self-pay: $275

Golden Lactation can help you with the following breastfeeding related issues:

  • Postpartum well check

  • Pain with latching

  • Positioning issues

  • Weight check for baby

  • Low Milk Supply

  • Oversupply

  • Over active letdown

  • Exclusive pumping

  • Oral restrictions

  • Nighttime breastfeeding

  • Using your breast pump

  • Using a nipple shields

  • Clogged ducts, engorgement or mastitis.

  • feeding multiples

  • Bottle refusal

  • Partner Support

  • Navigating unexpected breastfeeding issues

  • Meeting your breastfeeding goals

  • Answer any breastfeeding questions

  • Pumping rights at work

  • Coming to peace when breastfeeding ends earlier than you hoped

  • Plan for returning to work

  • Weaning

  • Building a freezer stash

  • Starting solid foods

  • Pumping schedule

  • Flange fitting

  • Bottle refusal

  • Thrush

Homebirth/ Package

  • 1 telehealth prenatal visit

  • 1 home visit within 1-6 hours after delivery

  • 1 home visit within 2-3 days after delivery

  • 1 home visit at 1 week postpartum

Hospital Package

  • 1 telehealth prenatal visit

  • 1 home visit within 24 hours of discharge

  • 1 home visit at 1 week postpartum

What To Expect From Our Visits

Prenatal Breasteeding appointment, virtual breastfeeding, in home breastfeeding help, Lubbock Lactation, Kimmi Thompson, IBCLC, RN, Lubbock Lacation, breastfeeding, pumping, nipple pain, latch issues, milk supply, bottle feeding, weaning

Home Visits

Your baby isn't latching, your supply feels off, and you're exhausted, the last thing you want is to drive across town for help. I'll come to you instead, addressing any lactation concerns from your comfy chair. Proudly serving areas within 20 minutes of Lubbock, with travel available further out for a fee.

Telehealth

Lactation support through a HIPAA compliant telehealth system. If time or distance is an issue, we can meet virtually to address latch, supply, or general questions. I know many rural families struggle to travel hours to town, so virtual care means support without packing the diaper bag or tidying the kitchen!

Office Visits

For families outside 20 minutes of Lubbock who need hands-on help, or who'd rather meet at a central location, office visits are available. The office is stocked with everything you need to feel comfortable breastfeeding, and your family is welcome to join, toys are provided for older siblings!


Packages are available for home, office, and virtual visits. I'll always do my best to offer a home visit first, but I know that's not always possible, and I don't want that to mean you go without support. If you're close enough to travel to Lubbock, I'm happy to see you in the office. If distance makes that tricky, we can connect virtually instead. Whatever works best for you and your family, we'll find a way to make it happen.

Prior to our visit, I ask that you fill out the intake form. This will allow me to prepare for our time together. During our visit, you can expect comprehensive lactation care. I will take my time getting to know you, your baby and your family. We will spend the duration of your appointment, addressing any concerns that you have. From there, we will make a plan that best suits you. After the appointment, I will equip you with the resources needed to meet your goals.

At Golden Lactation, we believe that every mom and baby deserve breastfeeding support.

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